🚚 Shipping & Delivery

🚚 Shipping & Delivery

Due to high demand, orders may take 2-4 weeks to arrive. Please email us at thecastleshop@gmail.com if you have any questions.

Q: Where do you ship to?
A: We ship throughout the UK and internationally. Shipping costs and delivery options are displayed at checkout.

Q: How long will it take to receive my order?
A: Please allow up to 20 days for order processing and handling. Once your order is prepared, it will be dispatched and typically arrives within 7 business days (UK delivery).
International orders may take longer depending on your location and customs processing times.

Q: Will I receive a tracking number?
A: Yes, as soon as your order ships, you’ll receive a tracking number via email to monitor its journey to you.

Q: Why does processing take up to 20 days?
A: We take pride in our rigorous quality control and want every item you receive to be perfect. Our products are carefully stored and shipped from locations across Europe, which means processing times may vary depending on the item and its origin. Each order is thoroughly inspected, packed with care, and prepared with attention to detail—so while it may take a little longer, it’s absolutely worth the wait.